Shipping policy

SHIPPING & DELIVERY

1. Processing Time

Orders are processed within 24 - 48 hrs excluding weekends and holidays).

2. Shipping Times

United Kingdom: 1–2 business days
Europe: 3–5 business days
International Standard: 3–5 business days

3. Shipping Costs

• Free UK delivery on all orders 

• Free Shipping Worldwide

• 30-Day Money Back Guarantee & Hassle-Free Returns”

4. Tracking

Once your order is shipped, you will receive a tracking number via email.

5. Delays

Shipping times are estimates and may be affected by courier delays, customs, or external factors beyond our control.

6. Incorrect Address

Please ensure your shipping address is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.

7. Lost or Stolen Packages

If your package is lost or marked as delivered but not received, please contact us and we will assist you in resolving the issue.