Politique de remboursement
RETURN & REFUND POLICY
We want you to love your LumiTan glow.
1. Returns
You may request a return within 30 days of receiving your order.
To be eligible for a return:
The item must be unused and in its original packaging
Proof of purchase is required
2. Non-Returnable Items
Opened or used products
Sale or discounted items (unless faulty)
3. Refunds
Once your return is received and inspected, we will notify you of approval or rejection.
If approved, your refund will be processed within 5–10 business days to your original payment method.
4. Damaged or Incorrect Orders
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos of the issue.
5. Return Shipping
Customers are responsible for return shipping costs unless the product is faulty or incorrect.
6. Contact
support@lumitan.com